Terms of service

Last Updated: October 29, 2024

Welcome to SymbioMart LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at https://symbiomart.com (the “Site”) and your purchase and use of any products, content, or services (“Products”) made available through the Site. By accessing the Site or purchasing Products from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Site or purchase Products.

1. ACCEPTANCE OF TERMS

By using the Site, creating an account, or purchasing Products, you represent that you have read, understand, and agree to be bound by these Terms. If you do not agree, you must cease using the Site immediately. We reserve the right to modify these Terms at any time. Any changes will become effective immediately upon posting. Your continued use of the Site after the posting of revised Terms means that you accept and agree to the changes.

2. ELIGIBILITY

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Site and purchase Products. By using the Site, you represent that you meet this requirement.

3. PROHIBITION ON RESALE

No Resale on Third-Party Marketplaces: You agree that any Products purchased from the Site are for your personal use or for gifting purposes only. You shall not resell or otherwise make available the Products on any third-party online marketplace such as (but not limited to) Amazon, eBay, Walmart Marketplace, Etsy, or any similar platform.

Consequences of Unauthorized Resale: If we determine that you have violated this prohibition, we reserve the right to:

    • Cancel your order(s) without notice.
    • Refuse future orders from you.
    • Pursue any and all legal remedies available under applicable law.

4. PRODUCT INFORMATION AND DISCLAIMER

Not Medical Advice: All content on this Site is for informational purposes only and is not intended to substitute professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition.

FDA Disclaimer: Statements made regarding dietary supplements and vitamins have not been evaluated by the U.S. Food and Drug Administration (FDA). Our Products are not intended to diagnose, treat, cure, or prevent any disease.

Product Descriptions: We strive to be as accurate as possible; however, we do not guarantee that Product descriptions or any other content on the Site are complete, current, or error-free.

Use at Your Own Risk: By purchasing and/or using any Product from us, you agree that you are doing so at your own risk. You assume all responsibility for any outcomes, including but not limited to any side effects or health issues, that may result from using our Products.

5. ORDERING AND PAYMENT

Pricing: All prices listed on the Site are subject to change at any time without notice. We are not liable to you or any third party for any price change, suspension, or discontinuance of any Product.

Payment: You must provide valid payment information (e.g., credit card details) to purchase Products. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order.

Order Acceptance: All orders are subject to our acceptance, and we may, in our sole discretion, refuse to accept any order or cancel any purchase at any time.

6. SHIPPING AND DELIVERY

Shipping: We will arrange for shipment of the Products to you. Please check the individual Product page for specific delivery options. We are not responsible for delays caused by events outside of our reasonable control.

Risk of Loss: Risk of loss and title for the Products pass to you upon our delivery to the carrier.

7. RETURNS AND REFUNDS

Refund Policy: Except where required by law or otherwise stated on the Site, all sales are final. We may, at our sole discretion, offer returns or exchanges under special circumstances. Please contact our customer service for more information.

Exclusions: If the Product has been tampered with or used in a way that violates these Terms, we reserve the right to deny your return or refund request.

8. INTELLECTUAL PROPERTY

All content, trademarks, service marks, logos, and other intellectual property displayed on the Site are owned by or licensed to us. You are granted a limited, non-exclusive, and non-transferable license to access the Site solely for your personal, non-commercial use. Any unauthorized use of our intellectual property is strictly prohibited.

9. DISCLAIMER OF WARRANTIES

As Is / As Available: The Site and Products are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied.

No Warranties: To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Guarantee: We do not warrant that the Site will be error-free, free of viruses or other harmful components, that defects will be corrected, or that any information provided is complete, accurate, or timely.

10. LIMITATION OF LIABILITY

Maximum Liability: To the fullest extent permitted by law, in no event shall the Company, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, use, goodwill, or other intangible losses arising out of or related to your use of (or inability to use) the Site or Products.

No Additional Liability: Your sole and exclusive remedy for any dispute with us is to discontinue your use of the Site and cease purchasing Products.

Essential Purpose: The limitations of liability herein are fundamental elements of the basis of the bargain between you and us.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company and its subsidiaries, affiliates, officers, agents, employees, licensors, and suppliers from and against any and all claims, actions, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the Site or Products; (b) any breach of these Terms; (c) your violation of any third-party right, including any intellectual property right; or (d) any dispute you have with any third party relating to your purchase or use of Products.

12. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of [Your Preferred State], without regard to its conflict of law principles.

Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be held in [Your Preferred Location], and the arbitrator’s decision may be enforced in any court of competent jurisdiction.

Waiver of Class Actions: You agree that any proceedings to resolve or litigate any dispute shall be conducted solely on an individual basis. You agree that you will not seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action.

13. SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

14. ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted by us on the Site (including our Privacy Policy), constitute the entire agreement and understanding between you and us. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

15. CONTACT US

If you have any questions about these Terms, please contact us at:

By accessing the Site or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, in whole or in part, please discontinue using the Site immediately.